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SHIPPING POLICY
Parcel Shipping
Free Standard Shipping will be applied to each order over $75, before taxes and shipping charges, unless otherwise stated in any promotional offer. Alaska (AK) and Hawaii (HI) and certain remote areas do not qualify for express shipping or free shipping. Express shipping options may not be available during peak season.
Freight Shipping
Freight Items: Items that are oversize or overweight (“Freight Items”) must be shipped with a freight carrier. Freight Items are not eligible for Free Shipping. Freight Shipping Cost will be displayed in the Check-Out Steps before Payment.
Order contains Freight Items and Parcel Items: If an order contains a mix of Freight Items and Parcel Items (Mixed Order), the entire order will be shipped using freight carrier services.
Delivery Appointment: Carrier will contact you approximately 24 hours before delivery to confirm. As Standard Freight delivery usually takes up to 10 days from your shipping confirmation email, please do not expect to get contacted before that moment. If you wish for a picture to be taken by the carrier upon delivery, please make sure to mention it during the contact call with the carrier before delivery. Any specific delivery instructions to the carrier should also be shared during this call.
If a Freight Item from a Mixed Order gets canceled, a cancellation email will be sent and you will not get a call from the carrier as the order will be shipped via Parcel services.
Delivery Location: Your Freight shipment will be delivered closest to the door number where the item can be placed safely. Your presence and signature may be required upon delivery.
Pallet Removal: Please be aware that the carrier is not responsible for unpacking the items, including removing any pallets or additional packaging. If you plan to return freight items, please keep your pallet to pack your freight return shipment.
Shipping Fee & Timeline
SHIPPING POLICY
Parcel Shipping
Free Standard Shipping will be applied to each order over $75, before taxes and shipping charges, unless otherwise stated in any promotional offer. Alaska (AK) and Hawaii (HI) and certain remote areas do not qualify for express shipping or free shipping. Express shipping options may not be available during peak season.
Shipping Fee & Timeline
Purchase amount (before applicable taxes) |
Shipping Type | Cost | Estimated Delivery Time | Additional Information |
More than $75 | Parcel - Standard | Free | 3-7 business days | |
Less than $75 | Parcel - Standard | $20 | 3-7 business days | |
Any amount | Parcel - Express | $40 | 2-3 business days | Orders must be placed before 11 am Eastern time for same day processing. |
Any amount (AK, HI and some other remote areas) | Parcel - Far-off places | $65 | Varies | Delay of delivery depends on the location. |
Any amount | Freight - Standard | $119 | 5-10 business days | |
Any amount | Freight - Areas with limited access | $189 | Varies | Delay of delivery depends on the location. |
Purchase amount (before applicable taxes) |
Shipping Type | Cost | Estimated Delivery Time | Additional Information |
More than $75 | Parcel - Standard | Free | 3-7 business days | |
Less than $75 | Parcel - Standard | $20 | 3-7 business days | |
Any amount | Parcel - Express | $40 | 2-3 business days | Orders must be placed before 11 am Eastern time for same day processing. |
Any amount (AK, HI and some other remote areas) | Parcel - Far-off places | $65 | Varies | Delay of delivery depends on the location. |
More information
We strive to ship all over the US, but there are certain remote areas that we currently are unable to deliver to. We don't ship to international addresses and PO boxes. If you're in Canada, head over to our Canadian site.
Please note that all processing and delivery times only represent estimates. While we always strive to be punctual, we cannot guarantee exact delivery dates.
If you do not receive your order confirmation or shipping notification emails within the expected timeframe and need support from us, please reach out to us through the “Need Help” section or call us at 1 (888) 272-9222.
This will give you the correct pricing, delivery times and shipping costs for your destination.